New donation wont work

[handyman59]

Hi guys I just ordered a new donation got it put it in and it keep saying input credentials for server 2. any help would be greatly appreciated

 

[greg]

did you link mac address from your avov tv online to donation at the site

 

[handyman59]

yeah I did that but what I notice the mac don't show up in that box its just all 00:00:00:00:00 that's whats there

 

[handyman59]

Had a donation before lost the e-mail so I lost the donation # got locked out so got a new one now its a problem

 

[Marley]

avov tvonline mac is in server setting top right oh and you need to change the mac to what you want

 

[handyman59]

I link mac with donation it says mac already exist ,I don't know if the donation I had before is causing a conflict

 

[handyman59]

I did a iptv reset on the donation box will see if that did anything,i am just trying to help out this old guy its his box

 

[handyman59]

Will let you know what happens tomorrow its too late now to go back at his house

 

[WILCO]

I am looking for my code, I did my donation 3 days ago, any idea?

Thanks

 

[Marley]

wilco start your own thread please that will help you