Buzz Box XPL3000 - Box powers down when changing input on TV

Suntec

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Feb 7, 2018
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Yes i do
Have a new Buzz box 3000 hooked up to a Vizio TV as an HDMI input. Everytime i select a different input on the TV the box (buzz box) goes in to stand by mode or power down.When i want to watch the buzz box again it takes a few resets to get the port connected again and internet working so as to watch live TV.any ideas is the box defective ? any help will be much appreciated ,thanks
 
Most Android STB's are similar in settings so I am just assuming Buzz has this setting (I dont have one).
Android settings/ Display/ Disable HDMI Auto Sensing
*Make sure you set your Display resolution to the proper setting for your TV (50/60hz - PAL/NTSC - 1080/720 etc.) before exiting out.

Not sure but give it a try!!
/kens
 
Thanks for all your replies.I changed the HDMI cable to the buzz box and everything was okay for a few weeks.Yesterday night it started to do the same thing again.Now when i change the input from Buzz box to tv the box stays On , but when i switch to buzz box input the box shuts off. i will try the above procedure tonight.
 
Thanks for all your replies.I changed the HDMI cable to the buzz box and everything was okay for a few weeks.Yesterday night it started to do the same thing again.Now when i change the input from Buzz box to tv the box stays On , but when i switch to buzz box input the box shuts off. i will try the above procedure tonight.

cover the buzz before changing input
does it still shut off?
 
I was curious so I played around as I have a buzz and a Vizio m65 e0. Never had an issue as urs. This morning I enabled CEC in system settings and when I changed inputs it would indeed turn off the buzz. Disabling CEC doesn't turn off the buzz when changing inputs for me. Hope that helps.
 
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