Just got the Buzz U5. It glitches terribly on live TV. Is this a common problem and what can be done to correct this.
Just got the Buzz U5. It glitches terribly on live TV. Is this a common problem and what can be done to correct this.
What do you mean by 'glitching' ?
It's not normal.
I must not forget, we must not forget, that we are human beings.
- Ren
You just got it so give some time before you make your decision to return. Let’s troubleshoot first.
Post your firmware and software information.
Are you using hardwire or Wi-Fi?
Using Mac or XC api?
Using vpn or no vpn?
What you have done so far to troubleshoot?
All information provided is for informational purposes only. Use at your own risk.
Connected using wifi and mac, no vpn. Changed player.Same issue. All is well with my classic. Even tried a different server.
Post your firmware and software information.
All information provided is for informational purposes only. Use at your own risk.
Firmware V20230815
IPTV version 5.0.884
while watching live tv press menu, settings, update and see if that goes to 5.0.906
All information provided is for informational purposes only. Use at your own risk.
Are you using the power supply that can with it( 12v), and have you tried replacing the HDMI cable.