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Wyzzard
10-30-2015, 12:57 AM
I have seen many posts with the same issue that I am having...my MAG 254 was working perfectly until I unplugged and plugged back in, now when its turned on it goes thru the process(I cannot get to menu by pressing ANY button) then goes to blue screen with "candy cane" and it never loads(turns yellow)...any suggestions?

Thanks!

K00lKatT
10-30-2015, 02:10 AM
re-link your mac addy...:)

Rvtdi
10-30-2015, 02:31 AM
Ok, how do you re-link the MAC address when the box was purchased from a re-seller and he is mia?
Thx.

big dady
10-30-2015, 02:33 AM
Then contact your reseller

K00lKatT
10-30-2015, 02:36 AM
sigh....we try to tell you people about this, maybe next time you'll listen...lesson learned..

Rvtdi
10-30-2015, 02:39 AM
Seller is Mia=missing in action!

K00lKatT
10-30-2015, 02:50 AM
see post#5...you could try a fac reset in the BIOS menu

be aware at best this will free the box to your ownership and control but leave you without a subscription

theone
10-30-2015, 02:57 AM
Ok, how do you re-link the MAC address when the box was purchased from a re-seller and he is mia?
Thx.

Why you hijacking someone else's thread.

big dady
10-30-2015, 02:58 AM
No it won't cause the mac is already link to rocket the reseller would have to unlink it first

K00lKatT
10-30-2015, 03:00 AM
to the OP, Wyzzard, try rebooting modem/router then box first....if that doesn't work re-link mac addy

Rvtdi
10-30-2015, 09:49 AM
Thanks KoolcatT for your helpful advice.
Looks like my only recourse is to keep trying to get hold of my re-seller so I can get this Mag 254 working once again.
Yes, it's unfortunate but lesson learned the hard way.....

craby
10-30-2015, 09:52 PM
My mag254 is stuck with the screen is red saying infomir and multicast load___________ and nothing load s after I need some help please.