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View Full Version : what to do with Vixo 2 Build 1.0.7



Farmer1
09-02-2015, 04:43 AM
this is my last ticket response from AVOV


Your ticket has been escalated to the RMA department. We will do our best to ensure we can get your AVOV Android set-top box back online in the shortest time. Please provide me with the following information:

1. What is your full name & telephone number
2. Where are you located?
3. Where did you purchase the device? Online/Retailer/Avov? Please specify...
4. Your SN (serial number) located at the bottom of the device

Please ship your device to the attached address below and provide me with a tracking number (along with the information above) so I can post it to the RMA Department. You are required to pay for shipping to us but we will cover all expenses regarding repair and return shipping. If shipping internationally put the product value as 0 since the item is a return.

RMA AVOV (Ticket ID: 231)
110 Adesso Drive, Unit 7
L4K3C5
Vaughan, Ontario
Canada


Now what do should i send it back and pay the shipping back
Or should i keep it so I can keep members post on its progress

Capt.Kangaroo
09-02-2015, 04:53 AM
Keep us posted either way.
Thanks

Farmer1
09-02-2015, 04:58 AM
thing its doesn't mater how fast i get it fixed also running apple tv Jailbreak only has KODi 14.2. But it keeps momma happy

Capt.Kangaroo
09-02-2015, 05:00 AM
thing its doesn't mater how fast i get it fixed also running apple tv Jailbreak only has KODi 14.2. But it keeps momma happy

As long as shes happy....:D

Farmer1
09-02-2015, 05:04 AM
sure wish i had a build 1.0.6 so i could compare for my self

I sure would like some one with Build 1.0.6 to let me know if they have server setting in there settings like the avov TVonline has
this is my settings is build 1.0.6 the same


966967

Marley
09-02-2015, 05:26 AM
send it back bro cost me 8 bucks in states and yes all they will do is re flash the box

pangasinan
09-02-2015, 05:45 AM
Why are they asking you to send it back ? can't they fix the firmware ota ?

Farmer1
09-02-2015, 06:01 AM
this is the first Ticket i got back from then in the settings issue I also have a ticket in for missing KODI 15


Hello,

so I believe it would be best for you to send your box in for RMA, I do not want you to wait any longer. If you can send the box back to us, we will cover the shipping back to you. At the moment, we are working with DHL for us to issue shipping labels so you will not have to pay for shipping. However, we have not come to an agreement with them as of yet. Let me know if you would like to wait or send the box into us.

pangasinan
09-02-2015, 06:14 AM
I'm in the same boat as you except I live in Australia,so it would cost me about $50 to send back,guess I will just have to wait.

Farmer1
09-02-2015, 07:10 AM
I'm in the same boat as you except I live in Australia,so it would cost me about $50 to send back,guess I will just have to wait.

I think i am going to send it back I am Canadian so I am guessing $10-$15
kind of wondering what i am going to end up with my guess is build 1.0.6
I will keep you all posted on its progress

Farmer1
09-02-2015, 09:25 PM
Just sent it back so the wait begins $15.00 Canada post 2-6 days delivery