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jbana
11-03-2023, 01:15 AM
Recorded a PPV & it played OK the 1st time with Primary Player. Tried playing it again the 2nd time & it says:
Media Format Is Not Supported
Tried All 3 Players, Primary, Backup, & External, all don't play. All say:
Media Format Is Not Supported. Not all but some other PPV Recordings won't play, same problem.
No settings were changed & Rebooted by unplugging box.
Recorded to 128GB External Flash Drive Fat32
Record ONE Time is ON
Without deleting the 1st recordings, I re-recorded 2 movies that wouldn't play again for only 5 minutes each as a test. It re-recorded the entire 1h 58m movie & the 2nd 2h 15min movie in that 5 minutes test, so it had to take the recording from the non playing recording & attach it to the new recording. Both movies now play on the Primary Player.
Why would the Primary Player work the 1st time & then never again?

BuzzTV X5 AX Special Edition
20230328 Firmware Version
5.0.799 Buzz App Version

crazed 9.6
11-04-2023, 12:15 AM
that's a hard one to answer jbana :eek:

big mac
11-04-2023, 01:13 AM
Recorded a PPV & it played OK the 1st time with Primary Player. Tried playing it again the 2nd time & it says:
Media Format Is Not Supported
Tried All 3 Players, Primary, Backup, & External, all don't play. All say:
Media Format Is Not Supported. Not all but some other PPV Recordings won't play, same problem.
No settings were changed & Rebooted by unplugging box.
Recorded to 128GB External Flash Drive Fat32
Record ONE Time is ON
Without deleting the 1st recordings, I re-recorded 2 movies that wouldn't play again for only 5 minutes each as a test. It re-recorded the entire 1h 58m movie & the 2nd 2h 15min movie in that 5 minutes test, so it had to take the recording from the non playing recording & attach it to the new recording. Both movies now play on the Primary Player.
Why would the Primary Player work the 1st time & then never again?

BuzzTV X5 AX Special Edition
20230328 Firmware Version
5.0.799 Buzz App Version
You can't use the Buzztv app to change the player of a recording.External isn't even an option to use for Live TV.And you can't record a VOD/TV Series.(where External is an option)
So your issue doesn't even make sense.

12icer
11-06-2023, 03:36 AM
When you record what folder have you set in your settings for the DL, The default is the internal download folder and it is not supposed to be reset. If you want to move the DL afterward you can and run it as you wish from another drive, But it should not play from the original DL with any other APP but the Buzz Player app. There is info out on it.

It is an issue that should be left as is.

After you record them move them off the internal if you wish to run anything different, and do not force load a player that is not listed as compatible to your box.