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dogfight
04-20-2018, 05:15 PM
Why after several minutes does DOL go black screen? When you then switch the channel, does it re-appear? How do i fix this, just got the box.

dogfight
04-22-2018, 04:06 PM
Let me provide an update- When watching one channel, can be any channel for 2-5 minutes the screen will go black on it it's on. If i change the channel the sreen will come up again. I have T2 boxes like and same issue. Any one ever see this before? I've deleted and reinstaled DOL 2, in addition i factory reset the box. Any thoughts out there?

Mano9423
04-22-2018, 05:01 PM
I am having the same issue with my Formuler Z7+ boxes. I have two of them and this has been an issue for a couple of months now. For me, it seemed to start when I went to the Beta software, but can't be sure of that. It doesn't seem to be a widespread issue, though, as I am not seeing alot of complaints either here or on the formula support forums about this issue. Just a few odd posts about it.

Hoping the stable release of the updated firmware/software in the next week or two will fix it.

dogfight
04-22-2018, 09:05 PM
That's really strange. It's an apparent bug, i have 3 other boxes that i have yet to test, but this is completely strange. Is there techsupport contact email to make the Dreamlink team aware?

k2lane
04-23-2018, 12:02 AM
I am freezing almost on every channel for the last week. Seems to be getting worse? Anyone with insight as to what's going on? Other subscirptions going down as well?

desiboy1
04-23-2018, 01:12 AM
7z+ and t2 are working fine with multiple servers. If you are having live channel freezing issue then its the issue on the server.

desiboy1
04-23-2018, 01:15 AM
I am freezing almost on every channel for the last week. Seems to be getting worse? Anyone with insight as to what's going on? Other subscirptions going down as well?

If every channel is freezing then reboot your isp modem. Unplug the modem for atleast 15 minutes and let if sit. Then plug it back in and try few channels. If ir is still freezing then its the server issue.

dogfight
04-23-2018, 01:35 AM
There is a system wide cleaning happening on the channels, however the dormant channel after a minute or 3, 5. it's a software malfunction I'm guessing? What's the dreamlink development team missing here?

desiboy1
04-23-2018, 04:06 AM
Testing rocket on t2 with beta and official version.
Channels are working fine. Some channels drops the feed catch ( looking the feed signal bars on the info bar) once the bars dies out it give buffering. That is the channel issue on the server end.
I am not experiencing black screen other than buffering on certain channels.
Again beta or offical version both are working fine on rocket iptv. You can switch to any version by pressing the RED button again while in the update section.
* time shift is working fine too, can pause and rewind live channels.

sharkman
04-23-2018, 02:09 PM
I too have the same problem after 10 min goes black screen on both my T2 Dreamlink. so it must be a software issue.

desiboy1
04-23-2018, 08:03 PM
I too have the same problem after 10 min goes black screen on both my T2 Dreamlink. so it must be a software issue.

Black sreen or buffering and loading screen?

crazed 9.6
04-23-2018, 08:16 PM
Formuler boxes had same type of issue with the screen going black and STB dormant.
Seems they released a new file this morning or late last night and this 'dormant' issue has been fixed (according to reports).

why some are seeing the issue and some are not, I do not know :(
Desiboy does not see any issue :)

sharkman
04-24-2018, 08:30 AM
Some times both i will be watching a channel every 3 sec it buffers untill i cant take it i switch the channel .. then like 10 min it goes black screen never had this problem, untill new up date..

dogfight
04-24-2018, 06:02 PM
I just updated the software from the current release that just happened. It's currently benrunning 5 minutes and it's working. What did i do differently i connected through the wifi instead of direct wired connection, I'm sure this had nothing to do with it, however will try this for 30 minutes then will try the wired connection ethernet cable.

To answer the question The program is on for a duration then the screeen goes completely black and the only way to see a change in the screen is to change the channel and the content will appear again.

dogfight
04-24-2018, 06:14 PM
Have tested now with the direct ethernet connection and with the new software and firmware update and it's working ok.

desiboy1
04-24-2018, 08:57 PM
Have tested now with the direct ethernet connection and with the new software and firmware update and it's working ok.

It should be fine on wifi too...