No 'Servers' option on system settings

[rafyavade]

I bought it pre-configured to a subscription but i wish to change the Portal URL but there is no option to do so, image attached. Anyone have any ideas?https://s3.postimg.org/xhe88ljpf/Image_1.jpg

[4wheelin]

If you change any settings and forget to press ok to save, do it again and save.
Exit is top left of the arrow buttons and looks like a home icon.

Of course you start by putting batteries in the remote, hooking it to your tv, plugging in your network cable, and turning it on.

Once it boots up to the inner portal go to "Settings" and select "Interface". This is where you tell it where to go when it loads up, changes weather to C or F, etc. I set my weather to Fahrenheit here and ok to save. Exit back out to "System Settings"

Now Select "Network" to set it up. "Auto (DHCP)" will work for most users. For wireless you need an usb adapter so we won't go into that now.

Exit out twice to "System Settings" menu and now go to Servers.

Click "General" and put in a timeserver. pool.ntp.org works. Use the "KB" button on your remote to bring up the on screen keyboard. This is where we fix your time. Press ok to save and then exit once back to "Servers' menu.

Click "Portals" and enter your server info. There are 2 there. For "Portal 1 name"
Press ok to save and exit back twice to "System Settings" again.

Click "Video" and choose what you want to use or what your tv wants to use. The bottom left button on your remote is the aspect button and will show the list, remember this for future reference. Press ok to save and exit back out to "System Settings" again.

This time select "Advanced Settings" These are pretty self-explanatory. Language, time zone closest to you, and where you find buffer size if you need to set it now or later. Left mine at 0. Make sure to press ok to save and reboot your STB.

After the reboot it will boot into the IPTV portal. If it loads into a tv channel or black screen press exit to see the portal page. Here you will see TV, Videoclub, etc.


Scroll it over to "Settings" and click it.


Here you can set parental control if needed. Select "Localization" now and fix your settings there. Set them as needed with a city somewhere close to where you are if yours is not listed. Exit out and scroll through the rest. If you need to change anything do so now. Some of the options are the same as in the inner portal.

For "Portal" it is best to leave it at main menu if you have limited bandwidth, so it doesn't come on to live tv without anyone watching it.

Towards the bottom you will see "Go to the inner portal", this is how you get back to the inner portal if needed.

Now exit out and watch some tv. Videoclub is where the movies are and tv is where, um, the tv is

If at any time you get bored, stumped, or want to learn more go into settings and exit back out into the inner portal. You'll see a book icon there named "Menu Guide" that has a wealth of information. Check it out and get a little more comfortable with the terms and usage of your mag receiver.


Any time you're in the inner portal, pressing exit a few times will boot you back into the IPTV portal.

[rafyavade]

Thank you for the generic response.

I have no Portal option under system settings l, which is my problem.

[Mib150]

I had the same issue, you have to go into the bios of the box. There is a 'how to' on Infomir website or I'm sure a search on here will bring it up.
My pre-setup box wouldn't let me update software either.
Once I sorted the bios bit it worked fine and I could add a new portal.
The whole process was a bit of a faff, but did it eventually.

Good luck.

Thank you for the generic response.

I have no Portal option under system settings l, which is my problem.

[rafyavade]

Besides resetting the device to default settings on the BIOS, what else can I try? The reset to the device didn't make a difference.

[Mib150]

I think you have to update the firmware too.

The first time I tried to do mine the update in BIOS was off, I changed to ON and things seemed to drop into place.
Let me know how you get on, If you are still struggling I'll try look at my box and point you in the right direction.



Besides resetting the device to default settings on the BIOS, what else can I try? The reset to the device didn't make a difference.

[Mib150]

Hopefully this will help?

UNLOCKING A LOCKED BOX

If you were unable to access the System Settings by pressing the Set/Set Up button then your box needs unlocking and resetting to do this please do the following :

Unplug the box from the mains,on replugging hold down the menu key on the remote,screen will go blue and the top line upgrade menu will be highlighted,press the right hand cursor (to right of OK) and a new menu will appear, scroll down to Boot Mode and change DHCP to NAND,then scroll down to Def.Settings press right arrow then OK,at this point OK reboot will appear and it is important that you hold down the menu button when this message appears. now scroll to upgrade tools and press right arrow,now scroll down to Reset Op .Key and press right arrow and OK,now press left arrow and scroll down to exit and save,press right arrow and Ok, you should now see the Blue screen reloading. You should now be able to enter "System Settings" and enter the new server URL as described previously