See I was directed here and it seems that a lot of people are directed to it. I need help with my stalker client on Kodi since the guy that sold me the service set it all up Thru team viewer on my Android Box. I don't know how this service works or how to fix it when it goes down. I emailed the reseller which I didn't know the difference between resellers and the original site before all this. l know a lot when it comes to kodi but know nothing about iksiptv. It was working fine until the end of November starting of December. Then nothing worked, I was able to contact the reseller and he told me the service was down for everyone. So I let a few weeks pass by without doing anything thinking the service would just start working again on its own. I came to this forum and have asked for help. It always leads me here. I've tried changed the MAC address around 10 times now, going to the stalker client and disabling it even putting it back to default, going in the TV general settings clearing the data, clearing the data on channels, even setting it to dafault also. I have everything written down on a paper on how the settings were when he set it up. So I tried setting it up exactly the way it was but with the new MAC. Changes the ids and signature around all to no avail. Can someone please lead me in the right direction on how to fix it. I go and look and I still have around 350 days left on my donation. I have my route # but I don't know where or what is my donation # ? Truly I'm pretty lost. I'm asking anyone who knows what they're doing to please show me what I'm doing wrong. Thank you