read this for nand flash fix

[Marley]

its all the same problem some get it others dont but i dont see to many with that problem now you and i dont know but i know they will make it right

[Marley]

look please tell me who still have problem with package installer or error will send them the info that it didnt work just need you to try fix first please

[tinman_hd]

they want you and every that has this problem to be fixed they keep asking me and now i told them nope not working they been working so hard on this send them a ticket and say no go they will make it right i know that for sure

asft I really appreciate your time and effort in trying to be the mediator, so we can solve this issue. Their resolution is to have us send our boxes in. I know I can be an ass sometimes when it comes to customer service, but its because I was a call in tech support specialist with cablevision, and was hyper aware of how the customer was feeling and tried to always go the extra mile to make sure the customer was happy at the end of a call. I had 10 minutes to take care of a problem, and did everything humanly possible. I can't for the life of me understand sending my box in. When its as simple as letting us download and do ourselves. I know I can't have people I help with their boxes, be down for days and then have to send it in. This is a customers nightmare, and they should see it as a customer service issue.

[Marley]

sure is thats why they are trying very hard to fix this and your telling me lots of you customer have this problem ? i hope not

[tinman_hd]

I only have 2 boxes and 1 is down other is purring like a cat, and I hadn't started moving my peeps over to avov yet. Having kodi on it basically sealed the deal, but can't see this type of problem not have an easy solution. Which is they found the bug and have the fix that can easily be installed by the person themselves, but whatever. I know I've spoke to a few people on facebook and a few here that have same problem. I don't know how wide spread it is.

[Marley]

dont think to many here but i do know they will fix it and i sent them what you said and they will read this post at sometime

[Bkman2020]

They should start from scratch and push a new software from ground up.

[joe472]

they did something because the url bar goes up to 8 percent and message feeds bar 40 percent

[Devilzink]

My avov is doing the same thing package installer freezing and nand_flash error as of today I'm calling this box junk and moving on I been dealing with this for almost Two weeks no tv no answers and no files posted to fix the box instead today I received an email to return the box just pay shipping to get it there well I won't be sending it I'm just going to eat the 100 I already paid I'm not going to put more money and effort into a product with poor support that gets it up and running that could easily be solved by posting the nand_cleaner as a DL in the files section and factory files for all the equipment that is out. What little it worked I enjoyed to bad they lost a costumer for lack of post a do it yourself file.

[Marley]

look they are trying to make thing right if they said forget it then that bs but they are working hard to fix this sorry for what happen they did put a fix out that most say didnt work send the box back and get it fixed you'll be happy you did i know i run two of them its up to you but if it was me i send it back and get it running this box really works great i know it hard to hear that but a hundred buck to me is a lot of money when i only get one check a month send it back and you will see what this box should do