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  1. #11
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    I believe we're just asking for help to pay for the upgrade so we can start with the new hobby. From what I have read we are having problems once we get by one of the payment gateways. In my case, the screen turns white/blank and that's it. I email papaio and they say try another card or gateway. Same thing happens when I use another card. The other two gateways do not load. I had no problem when paying for the rocket about a month ago. I'm here to learn just like everyone else. Just need the IPTV upgrade page to work for us. Maybe someone had the same problem and got it to work? Maybe a mod can contact papaio? Idk. Thanks for the help.

  2. #12
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    Contacted my credit card company. The process does not even make it to them. After entering my CC info. I apparently get kicked out of the upgrade page.

  3. #13
    Super Moderator at Work Marley's Avatar
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    try fire fox or chrome too

  4. #14
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    I did as stated in my first post. Tried on two computers and a tablet. Tried two different cards. Tried to contact papaio to work something out and they really dont bother with it.

  5. #15
    Super Moderator at Work Marley's Avatar
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    i sent a email to them about this now lets see what they say

  6. #16
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    Hi
    I have used the link provided in the first post - hxxps://papiao.is/upgrade/iksrocket.php and put in my email address, rocket # and the mac address, however i get the following message "The information provided is incorrect, please check and try again****."

    Also i attempted to use other browsers but the result is the same.

    Is there anything else i should be trying to get the IPTV going?

  7. #17
    Moderator at Work big dady's Avatar
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    That means the mac address you're trying to input is not in the correct format
    Search and you shall find. Ask and you shall receive. Give me beer friends for life

  8. #18
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    Quote Originally Posted by big dady View Post
    That means the mac address you're trying to input is not in the correct format

    Thanks for the reply. I entered the mac address as 00:1A:79:XX:XX:XX


    XX have been substituted for the forum. I also checked the mac address on their website in the format above and it was accepted.

  9. #19
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    I don't post but yes even I have tried Safari,Chrome,Firefox on numerous occasions now and the page loads with the card info but stalls with a blank page.
    I have emailed Rocket a couple of times now but have yet to hear back from them.

  10. #20
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    Quote Originally Posted by Adamstv View Post
    I don't post but yes even I have tried Safari,Chrome,Firefox on numerous occasions now and the page loads with the card info but stalls with a blank page.
    I have emailed Rocket a couple of times now but have yet to hear back from them.
    Ok - worked it out.

    First go and link you mac address. Here is the link https://papiao.is/main/search_rocket/

    Once you have linked you mac address you will be able to use your existing rocket for iptv.

    Hope it helps!

 

 
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