Missing channels on vixo2 build 1.0.7

[Marley]

yea i run 1.0.6 mostly with np wish they get this mess fixed i feel for you guys i always said this is box to get dont want egg on my face come on avov get it together

[Farmer1]

Latest update from avov

Hi There

We are still waiting for the engineering team to push out the update. Sorry about the delay but the build issue has been resolved as of yet. The team has been backlogged with work and from my understanding is that it should be up anyday now. Again, apologize for the delay.

[leafs99]

I will assume that no firmware update has been released yet. What is the hold up? I can't see it being that difficult. Firmware updates are a regular occurrence in this high tech world of ours. I would hold off on purchasing anymore avov boxes (old or new release) until they can prove to the masses that the boxes do have support. Sales and service are 2 intangibles that should never be separated from each other. regards

[Farmer1]

last update is that i am sending my box back kind of sucks i have to pay the shipping back
Just guessing but suspect they are just going to refresh it back to 1.0.6

Hello,

so I believe it would be best for you to send your box in for RMA, I do not want you to wait any longer. If you can send the box back to us, we will cover the shipping back to you. At the moment, we are working with DHL for us to issue shipping labels so you will not have to pay for shipping. However, we have not come to an agreement with them as of yet. Let me know if you would like to wait or send the box into us.

[leafs99]

Ya. I read your update. I hope they get it resolved. Imagine 100 plus boxes arriving on there door for just a little firmware update. Waste of time, cost to the end user, downtime for the service, and usage of the box. What will the turnaround time be before they send it back to the end user? Unless it is a hardware related issue, there should be no reason to ship a box back. thanks

[Farmer1]

I thing the just want me off their case for a bit
If i don't have a box i can't post whats going on with it