5 days and 6 days no email

[sneakk]

I purchased a single donation this past Tuesday and I've been able to get it up and running but still have not received any email from them. I purchased 10 donations on Wednesday and I haven't received an email yet and every time I check my purchase it tells me it can take 24-48 hours. I'm well past 48 hours the funds have cleared my account, I've tried emailing them and haven't gotten a response, and I made the purchase from site that is supported. I'm hoping someone can help me resolve this issue or shed some light on it for me, Thanks