Authentication required

[bearwithme]

I have internet. Everything should be a go. I just don't understand

[Marley]

so you reset the box and no go see if you can send it back and did you check the mac address

[jjjackson]

http://www.infomir.eu/eng/support/form/index.php

[bearwithme]

so you reset the box and no go see if you can send it back and did you check the mac address

Can't send it back, have had at least 3 months. The mad address is listed as correct on the log in site.

[Bkman2020]

Can't send it back, have had at least 3 months. The mad address is listed as correct on the log in site.

Where did you buy the box from?

[bearwithme]

infomir.us. I had originally purchased 2 before this one and had to send one back. He gave me a hard time had to go thru paypal to get my money back.

Edit: Could someone give me a url for rocket email to ask about the authentication problem? I have contacted infomir by email and they told me it was a provider problem.

[Bkman2020]

infomir.us. I had originally purchased 2 before this one and had to send one back. He gave me a hard time had to go thru paypal to get my money back.

Edit: Could someone give me a url for rocket email to ask about the authentication problem? I have contacted infomir by email and they told me it was a provider problem.

Have you tried to do a factory default the box?If not you need to go into the bios setup.

[Bkman2020]

Have you tried just that box with all other devices on your network unpluged?

[bearwithme]

Yes, yes and yes. (3 times) In the bios menu, I first default save and ok. then reboots I go back in bios choose the boot to nand 2, save and ok it reboots to inner portal, I go thru all the setup steps then reboot devise and when the yellow starts in the blue bar the authentication required comes up the yellow only goes to about 1/4 in and it just sits there doesn't do anything

[Bkman2020]

Choose nand not nand2 try it agian please.