Ok sorry to vent but I am extremely frustrated with rocket right now. They have my money and I don't have my donation emails. I was online with support via email they sent me 1 of the 2 codes and then stopped responding. Next I went to check the code they gave me it says invalid did I just get robbed? I bought it from the trustpay portal on iksrocket website. Is there another way to reach out to them for help?
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Results 1 to 10 of 17
Thread: Frustrated with rocket
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07-15-2015, 03:19 PM #1wickedjoker
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Frustrated with rocket
My software has no bugs it develops random features.
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07-15-2015, 03:29 PM #2Member
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Depends your time zone when get emailed there are over seas .
My findings are for educational purposes only
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07-15-2015, 03:31 PM #3Super Moderator at Work
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give them time will fix all your problems
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07-15-2015, 05:14 PM #4TV Addicted
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I bought an hour ago - very quick response (10 minutes) and everything was OK, Excellent service. Payment done with Vietnamese Dong (VND) - secure currency for internet payment that I use for many years.
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07-15-2015, 05:28 PM #5wtf? that net speed
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I paid back on Friday to beat the rush. Yeah, I lose a few days from activating early but everything took less than 10 minutes.
Syaoran
MAG254
330Mbit down/20Mbit up
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07-15-2015, 05:33 PM #6wickedjoker
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XBMCBG not to be a jerk but how does you response help me in the slightest? If you have a solution to the issue then I would say post but telling me you had a great experience and it was done in 10 minutes is not helping me or other users that may have had a similar issue in any way. You also fail to say what gateway you used and which website try to be a little more helpful and cognitive of other issues.
Originally Posted by xbmcbg
Last edited by wickedjoker; 07-15-2015 at 05:58 PM.
My software has no bugs it develops random features.
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07-15-2015, 05:41 PM #7TV Addicted
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sorry - "TrustPay portal" did the job for me
If you do not understand ask again I will try to be more specificCode:http://iptvrocket.is/
Last edited by xbmcbg; 07-15-2015 at 05:58 PM.
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07-15-2015, 06:26 PM #8Member
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At check out you will get order number please save that and go to main site click on order status and type email you used to buy donation and order number and there you will see your donation.
My findings are for educational purposes only
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07-15-2015, 07:48 PM #9wickedjoker
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@soldertech24 yeah I have that it just says please allow 24-48 hours I have allowed the time to pass my card was definitely charged as the funds are gone and it says approved. I have them on email again so let see what happens now sigh -_-
My software has no bugs it develops random features.
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07-15-2015, 07:53 PM #10Super Moderator at Work
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- Oct 2014
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yea bad time right now but they will fix it
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