LiveTV, VOD, TVSeries, PVR not working Primary Player or Backup player

[jbana]

BuzzTV X5 Special Edition Installed New Update V5.0.906 on Oct 19th
All was working no problem yesterday after new update installed.
Also Buzz XRS 4500 V20220919
IPTV Version:5.0.96 Not working.
Get Popup on both boxes:
Media format is not supported.
Timeshift error. Stream is not available.

[big mac]

BuzzTV X5 Special Edition Installed New Update V5.0.906 on Oct 19th
All was working no problem yesterday after new update installed.
Also Buzz XRS 4500 V20220919
IPTV Version:5.0.96 Not working.
Get Popup on both boxes:
Media format is not supported.
Timeshift error. Stream is not available.

You don't mention:
Server connection.
Video Player being used.
Steam Format.

[jbana]

You don't mention:
Server connection.
Video Player being used.
Steam Format.

Mac Server
Both Primary & Backup Players not working.
I don't know how to find stream format other than it says TS

[big mac]

Mac Server
Both Primary & Backup Players not working.
I don't know how to find stream format other than it says TS

Unfortunately you can't change stream format using MAC.
Reset your account to XC and see if that helps.

[Bkman2020]

Try doing a iptv reset

[jbana]

Both boxes are now working on both Primary & Backup Players.
I have not touched or changed any settings on both boxes & could not access Live TV, VOD, TV Series, & PVR for 2 days.
All of a sudden both boxes started working.
Could it have been caused by my internet provider? Internet connection was good & with the speed uninterrupted.

[crazed 9.6]

Both boxes are now working on both Primary & Backup Players.
I have not touched or changed any settings on both boxes & could not access Live TV, VOD, TV Series, & PVR for 2 days.
All of a sudden both boxes started working.
Could it have been caused by my internet provider? Internet connection was good & with the speed uninterrupted.

How are these boxes connected to the router ?
WiFi or hard wired thru Ethernet ?

[jbana]

Both boxes are connected by WiFi 120 mbps

[crazed 9.6]

Both boxes are connected by WiFi 120 mbps

I was hoping it was hard wired so then maybe the cable was kinked somewhere along the line or bad connection. Something easy

Next time if this happens again, check your devices if they connect to internet, you can use a ytube site or even the onboard Market. If an app from the Market doesn't download, or ytube do not open, then that'll tell us something.
Not sure what, but something

[big mac]

Both boxes are connected by WiFi 120 mbps

How are you testing the speed at the box?