Buzz models having issues with Video Player on certain channels

[tvlarry]

Big Mac, there is Firmware Versions on each box and software for the IPTV and Apps. Two different programs of code written for each application.

[tvlarry]

Having similar issues using another Provider now, linking back to Buzz again. The Video Players have an issue trust me.

[big mac]

Big Mac, there is Firmware Versions on each box and software for the IPTV and Apps. Two different programs of code written for each application.

When did you become an unintellible tech?
The only software version on the box is for the built in IPTV app.
And so far you're the only one having an issue.
25 years ago we'd call this user error.
Some of us still do.

[Tha Joker]

I’ll check, but rinny also posted elsewhere that 236 is working with primary player

[tvlarry]

Thanks Joker, I already asked him to clarify about 236 and others that will not work on both of my Buzz Units. Have not received response yet concerning the 5.0.799 and the issues he Also was having with NewsMax and others when setting Primary Player as default.

Now, big mac, I do not appreciate your comments, I entered these posts for help, if you do not have a solution, please stop inputting selfish beliefs that I do not know what I am saying. I know more than you think about electronics, only been in the business for 50 years, so if you do not want to help me, save your comments please, and I am asking nicely because I respect the people who work hard here in the forums.

On my XRS4900 there is Firmware to boot the system and run drivers, system settings and programming. My version is old from 2022, "V20220923" The IPTV application is version 5.0.799, however there are many on these forums using the Beta, and they do not see the issues I am having.
On my U5 there is Firmware "20230328" and same IPTV 5.0.799

Both my units came loaded with VLC, however the VLC app is not being used per NBS, and I do not understand why its loaded then.
This issue just happened a short time ago concerning many local channel streams not displaying on both units using the Primary Player. Using the Backup restores the channels but other issues like jerking and audio now affect the channels that worked using the Primary.

In my diagnosis, I tried other Dreamkink T3 units, all channels still work on their Primary Player. This is why I came to the Forums looking for some help and to see if others had the issue. They are.

Still do not have an answer as to why. Buzz is alerted but has not given any fix. Here I am, same issue both units.

Thank you all for any feedback and troubleshooting.

[Tha Joker]

I haven’t checked today. Will check again soon. I only checked on the 4900 but will check the x5 also but I would think it will be the same result.

[suport]

greetings to all

good news

.P.S I do not use the services offered in the forum I only do tests in my free time

[tvlarry]

Thanks Suport

Not sure how to select "External Player" using Live TV Video Player settings. Only selections I see are Primary & Backup, no External Video Player selections available unless setting up VOD, then there are 3 selections.

Other channels not working using the Primary on both the 4900 & U5 are QVC, HSN, Las Vegas, Baltimore, and many more.
Something happened recently because these all worked last month.

thank you for getting involved

[tvlarry]

Joker

Rinny confirmed he is using the Beta 888 not the 799

[Tha Joker]

I am not using the beta file. Will be home soon