Hi Team,

I am writing to bring a pressing issue to your attention regarding a streaming problem that I have been experiencing. As a loyal customer of your streaming service, I have always enjoyed a seamless and uninterrupted streaming experience. However, in the past few days, I have been encountering persistent issues that are hindering my ability to enjoy your content.


Specifically, I have been facing frequent buffering, sudden freezes, and even complete disconnections while trying to stream my favorite shows and movies option.

These interruptions have become increasingly frustrating and are negatively impacting my overall user and family experience. I have followed basic troubleshooting steps such as reseting the iptv route, clearing my browser cache, and even trying different devices, but the problem persists.

I understand that technical issues can occur from time to time, and I am reaching out to your support team in the hopes of finding a swift resolution.

Thank you.