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  1. #1
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    Buzz app and guide

    Just been enjoying this new box but was wondering if anyone else is having the same issue
    When using the built in buzz ap I have noticed when I am in the guide menu and watching one channel but decide
    To use my up or down arrow to read the info information about other channels in top left of guide, sometimes
    It will give me that info description for that channel and then when I go up or down with the up or down arrow from remote it will not give me the description for that channel but be stuck with the info that was for the previous
    Channel. Once it does this that info from that previous channel is now there for all other channels

    The only way I can fix this is by leaving guide and stating over

    Anyone else getting this?

  2. #2
    Bad Street Fighter Ryu's Avatar
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    I tried on few servers and no issue. might be your server that is hanging or I would reset box to see if that helps. if reset does not help then its server related.
    Last edited by Ryu; 11-27-2021 at 03:05 PM.
    All information provided is for informational purposes only. Use at your own risk.

  3. #3
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    will try that, but i have 2 3900's and one 3000 and all work perfectly and no guide issues

    all are on the same serer

  4. #4
    Bad Street Fighter Ryu's Avatar
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    Then try factory reset option and see if that helps.
    All information provided is for informational purposes only. Use at your own risk.

  5. #5
    Warrior Member big mac's Avatar
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    Quote Originally Posted by Ryu View Post
    Then try factory reset option and see if that helps.
    They said they would try that.

  6. #6
    Warrior
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    No need to factory set Its an issue buzz is aware of on new units

  7. #7
    Warrior Member big mac's Avatar
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    Quote Originally Posted by NBS View Post
    No need to factory set Its an issue buzz is aware of on new units
    Thanks for the info.

  8. #8
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    Thanks so much NBS , I thought it was on my end, I will wait for an update

    Thnks again

  9. #9
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    I have decided to let my 4900 sit on the shelf and use my 3900's
    without guide info working properly , 3900's are working perfect
    Is there an ETA on getting the newer 4900's fixed ?

  10. #10
    Bad Street Fighter Ryu's Avatar
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    no ETA but soon
    All information provided is for informational purposes only. Use at your own risk.

 

 
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