can't login

[guest]

Can't login...invalid credentials.

I have tried 3 different portal setting a well still a no go!

Help please

[Ryu]

what system, what app, what box? more info please.

[guest]

what system, what app, what box? more info please.

Sorry, liveTV, Buzz 4900, I am sorry but I don't know what you mean what system....Android????

[Ryu]

if Mac address then make sure you have attached Mac address and right portal and your Mac address starts with 00:1A:79..... and make sure you leave credential blank on you nox.

if username and password then make sure you removed your Mac address from NFPS site. generate new code if you can. your donation code is your username and password. its case sensitive and are sure no typo mistake.

[guest]

if Mac address then make sure you have attached Mac address and right portal and your Mac address starts with 00:1A:79..... and make sure you leave credential blank on you nox.

if username and password then make sure you removed your Mac address from NFPS site. generate new code if you can. your donation code is your username and password. its case sensitive and are sure no typo mistake.

Thanks all is as you said to check ... mine is MAC. It was working a few days ago and nothing changed until I tried to watch TV today. Then I read that p6 was having issues so I changed portal, still didn't work so I changed again. Oh well my the aliens will fix it in a few minutes...

[Ryu]

ok so whatever portal you have on nfps site make sure you have same portal on your box. also, try to change country lock to all and reboot your system and see if that works.

[guest]

ok so whatever portal you have on nfps site make sure you have same portal on your box. also, try to change country lock to all and reboot your system and see if that works.

Thank I'll try the country lock , I have never changed it and was afraid to lose my donation.

[guest]

WOW , THANK YOU!!!!

Changing the country lock worked. YOU ARE the GREATEST!!

[Ryu]

glad it worked.

[guest]

glad it worked.

Thanks again