Status Update Please

[Shooty]

When they add the 24/7 channels... a lot of my customers asking for it

VOD section - TV Series
*there since the beginning!
/Shooty

[tokm]

Trying to watch Golf Channel, Sky Golf, TSN4 all freeze and loop. This is week 4, can we please have a status update on the poor service performance? Throw us a bone, is there an ETA on a fix or is it service going to be like this in perpetuity?

[tokm]

Trying to watch Golf Channel, Sky Golf, TSN4 all freeze and loop. This is week 4, can we please have a status update on the poor service performance? Throw us a bone, is there an ETA on a fix or is it service going to be like this in perpetuity?

Golf channel is not freezing at the moment, i did re-check tsn and sky golf and they are still looping and freezing.

[tokm]

Golf channel freezing, AMC looping and freezing, Viceland down completely, TCM freezing, lots more. When is the US channel problem going to be fixed. It's been going on for quite a while now without any ETA on a fix.

[Rinny]

I pinged the server it’s missing pockets big time !!! Every missing pocket will give you a freeze or black out etc

So it’s a bad connection!!! Happening

[tokm]

Every NBC local channel freezes after a minute or so, some are down completely.

[tokm]

This is so frustrating. Service is HORRIBLE right now and has been for weeks. Freezing, looping, channels down completely. When is this going to be fixed?!

Crazed any update on the US channel freezing issue that was posted WEEKS ago?

[crazed 9.6]

I have no updates concerning channels, sorry.
Its not something I would have

Been seen thou that if you have a buffer settings available, then set that as low as possible, zero would be good.

There are some many micro interruptions (continuous on some channels), that it seems if that buffer is set to any value then you end up waiting alot with a loading icon on-screen.
So set that buffer low or zero and see if that changes anything.
Difference should be noticeable. You will then see or should see those continuous 'micro freezes', which don't really stop the playback too much as they are so fast.

[tokm]

Thanks for the suggestion Crazed. I'll try that. Who would have some insight into when/if the issues are going to be fixed? Besides posting announcements, Dragonkiller isn't active in the forums.

[Javier_11]

No CNN MSNBC. or fox new the American. Channel are not there and when you get the channel only work for a few minutes