BuzzTV XR4000 Restars when being Shutdown

[amotab]

Hi,
I've Buzz TV XR4000 and XRS 4000 boxes
My XRS 40000 is working fine but XR 4000 (V20200607) started acting up by restarting/rebooting every time I shut it down.
I'm on latest version of software on both boxes but only one is acting up?
Any solution is appreciated.

[crazed 9.6]

I experienced the same thing for awhile, till i figured out that it was because I held the power button too long or hit it a second time by mistake. I'd shut it down and walk away and upon coming back the box was on again. This kept happening time and time again until I was purposely careful at how I shut it off, then all was okay after that.

Also set your PowerKey function.
Settings > Advanced Settings > Powerkey Definition
I set this to 'Shutdown'

[NBS]

There is an issue that is being worked on
For now just hit power button once quickly

[amotab]

thank you. I tried few times but it still reboots no matter how quickly I press the power button

[NBS]

thank you. I tried few times but it still reboots no matter how quickly I press the power button

Go to settings, advanced settings, powerkey and select suspend
That should at least allow you to shut down with a quick hit of power button