i have a really bad problem . i have infomir mag 322 when ever i manually try to update my image file to the latest imageupdate it rolls back to its older version automatically . i tried to call up my vendor he says will call back later .for your info the embedded image file of the said mag box is r2 2018 where as the newest or the latest image file is r4 2019 when ever i try to update to r4 it rolls back to r2 2018 .
any one can help me fix this problem will be appriciated
thanks