Thanks for replying. Yeah I've had it for 2 years. Like you I have it as my backup. It just pisses me off at how much this service has degraded. All these security and maintenance they do and I haven't been able to watch anything for more than 10 minutes without it beginning to stutter/freeze etc. At first I didn't really mind because the channels I mostly watch didn't have this problem. But now they're unwatchable. I don't think I will be renewing either. Think I'll be going to something where I can just turn on my shield and it just work. Instead of getting frustrated all the time. Sometimes it worked great but most of the times there's always something going on with it. Thanks again.