Results 1 to 3 of 3

Thread: Lost Credits

  1. #1
    TV Addicted
    Join Date
    Nov 2014
    Posts
    40
    Rep Power
    0

    Lost Credits

    Hello,

    For more than a week I am trying to have a resolution from Support and I do not get any answers.
    Last week, I tried to assign new routes to new customers.
    I tried twice 12 credits and once 1 credit and I was always getting an PHP error page.
    By checking my Balance, I saw that I lost my 25 credits but no new routes were assigned to my panel.
    I contacted support@iks66.tv and a moderator here, they told me there was an issue for others, that they were investigating and will update shortly.
    Now there's more than a week and I didn't got any answers.
    I tried to add 1 credit to a new route and it worked but I am still missing the 25 credits that I paid for already.
    I sent a couple of emails to Support and no answers.
    At this point, is there anyone here that could help me or give me some orientation to get the right person who could verify and resolve the issue ?

    Thank you,
    Last edited by catz; 09-18-2019 at 04:04 PM.

  2. #2
    Transparent Wall Technician crazed 9.6's Avatar
    Join Date
    Nov 2014
    Posts
    15,650
    Rep Power
    447
    I had again sent request to administrator when I received your last message yesterday.
    i thought I had sent you another message telling you that, but I must have gotten sidetracked.
    I did however send an email again about this.
    "The illusion of freedom will continue for as long as it's profitable to continue the illusion. At the point where the illusion becomes too expensive to maintain, they will take down the scenery, move the tables and chairs out of the way, then they will pull back the curtains and you will see the brick wall at the back of the theater."
    - Frank Zappa

  3. #3
    TV Addicted
    Join Date
    Nov 2014
    Posts
    40
    Rep Power
    0
    ok, thank you, i will wait. Hope we have an answer.

 

 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •