3 days of Authentication Failure

[melendez01]

Hello, I have been a member of the forum for a long time but it is few times that I have problems with my service. I write because I have three days with the Authentication Failure and I have done everything that is normally done to solve it but nothing has worked. I have been pending of the forum but nobody has written if it is in maintenance or if a problem. Someone could inform. Thank you

[Ryu]

what you have done to resolve? what box and setup are you using? more info would be better.

[melendez01]

First a IPTV reset, Disable Stalker Client, clear data, shot down the Android Box. When start the box again open Kodi and enable Stalker Client.

[melendez01]

First a IPTV reset, Disable Stalker Client, clear data, shot down the Android Box. When start the box again open Kodi and enable Stalker Client.

[crazed 9.6]

at the nfps website, you can try two things.
Set country to All Country followed by a reset at the website.
or
Change the URL portal at the website and then change the url on your receiver setup to match the new url
Then a reset at the website.

[Ryu]

also reboot modem and router

[melendez01]

at the nfps website, you can try two things.
Set country to All Country followed by a reset at the website.
or
Change the URL portal at the website and then change the url on your receiver setup to match the new url
Then a reset at the website.

When change country and reset can't do it have massage "country is mandatory".

Question: always use the Android box in portal 1 with the URL portal 3 and never have problem. I need to match the portal of the box with the portal of the website that give me (p3)?

[melendez01]

also reboot modem and router

Already done but nothing.😕

[Dodgeit1]

Unplug the box select a country,Do a iptv rest.Then log back in and set to allow all country's.Then plug the box back in.

[Marley]

what box is this ?