Results 1 to 2 of 2
  1. #1
    Member
    Join Date
    Jul 2015
    Location
    Yes I Do
    Posts
    228
    Rep Power
    19

    made mistake by ordering instead of renewing theaccount

    Hello,
    I am a reseller and wanted to renew an account with active donation, but instead clicked on new assigned donations, now it gave me a new donation no. and when I try to add on the old mac to the new donation, it gives me an error of"existing active account cant add". I did tried to inactive the account but still not taking it? Do I have to wait till the old activation ends?

  2. #2
    Ambassador
    Join Date
    Aug 2018
    Location
    yes i do
    Posts
    271
    Rep Power
    29
    Can you delete the mac off the old account?I if you can i would not just delete the mac but add 00's instead.I have the same problem with one of mine i haven't tried playing with it yet.But i deleted the mac from the account and it's like the mac is still attached. So this is what i was gonna try.

 

 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •