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  1. #1
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    Buzz 3000 Basic Sluggish and Freezing Constantly

    I recently got my Buzztv 3000 Basic (4 Days ago) and it constantly freezes and is very sluggish here is what i have done to try and fix the problem.
    -First have looked through the threads for a solution before posting.
    -Freezes with Buzztv 2 app HD and SD, Youtube app, Google chrome.
    -Done a factory reset made no difference
    -Change the network cable and reset my router and Internet Modem no difference.
    -Have noticed when it freezes the Orange network light stays on solid.
    -Have tried it on WIFI No difference.
    -Unplugged everything from my network except the box and still no difference.
    -I have 25mb down

    So i am kinda lost on what to do, is the box a dud?
    Any suggestions would be greatly appreciated.
    Thanks in advance

  2. #2
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    Recheck your internet speed run a speedtest sound like slow internet

  3. #3
    Mercenary floder2's Avatar
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    you know the Buzz 3000 Basic had android 7 installed but it created response problems ...so the company sent an update to downgrade to android 6....suppose to work much better...check to see what ver of android is in your box.....if it's 7.1 ..............then you need to take the latest update..........
    Last edited by floder2; 09-13-2018 at 10:34 PM.

  4. #4
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    Thanks for the reply's
    So i have done a speed test and i get 25mb down all day long also tried the box at a friends house and does the same thing very slow, even when you are not streaming anything when you go from app to app or trying to select something in the main screen it is at time very slow.

    @floder2
    The box is updated to 7.1.2

  5. #5
    Mercenary floder2's Avatar
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    Quote Originally Posted by topdoggmb View Post
    Thanks for the reply's
    So i have done a speed test and i get 25mb down all day long also tried the box at a friends house and does the same thing very slow, even when you are not streaming anything when you go from app to app or trying to select something in the main screen it is at time very slow.

    @floder2
    The box is updated to 7.1.2
    And what did my post say ????

  6. #6
    Mercenary floder2's Avatar
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    This is an e-mail from Buzztv about the Basic 3000 box ......................

    <cs@getbuzz.tv>

    Sep 11 at 5:23 PM
    Recently over the past month or so we've been downgrading to android 6 which is much faster when using various android apks

  7. #7
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    Sorry floder2 I miss understood what you were saying, i thought you asking if i had the latest 7.1 update. That is unfortunate that there saying to downgrade when they are advertising 7.1 so i will be returning this box as i do not want to have to downgrade on a brand new box.
    Thank you very much for your help.

  8. #8
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    Quote Originally Posted by topdoggmb View Post
    Sorry floder2 I miss understood what you were saying, i thought you asking if i had the latest 7.1 update. That is unfortunate that there saying to downgrade when they are advertising 7.1 so i will be returning this box as i do not want to have to downgrade on a brand new box.
    Thank you very much for your help.
    new box will be downgraded
    that way it worx good

  9. #9
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    Quote Originally Posted by floder2 View Post
    you know the Buzz 3000 Basic had android 7 installed but it created response problems ...so the company sent an update to downgrade to android 6....suppose to work much better...check to see what ver of android is in your box.....if it's 7.1 ..............then you need to take the latest update..........
    Is this an OTA update? Just bought a basic buzz for a friend on the weekend and it's on android 7.

  10. #10
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    Quote Originally Posted by Aggy View Post
    Is this an OTA update? Just bought a basic buzz for a friend on the weekend and it's on android 7.
    it would be found in settings not live tv menu

 

 
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