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Thread: Dead Z7+

  1. #1
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    Dead Z7+

    My Z7+ froze while watching and did not respond to the remote in any way. I pulled the power in order to reboot. The light on the front momentarily went green and quickly turned red and faded down. I tried the recovery file as per instructions without success. I tried using the power supply from my mag 254 with the same results. Does anyone have anything else I can try? Or is it time to replace the box. It 's only about 6 months old.
    Thanks,
    hapy

  2. #2
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    The Mag 254 power supply may not be able to supply enough current for the Z7+.

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    Quote Originally Posted by redbaron View Post
    The Mag 254 power supply may not be able to supply enough current for the Z7+.
    same voltage
    plus it's obviously not a power issue

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    Quote Originally Posted by dishuser View Post
    same voltage
    plus it's obviously not a power issue
    Power is one thing but current is something else. They always say the current it can supply.

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    Quote Originally Posted by dishuser View Post
    same voltage
    plus it's obviously not a power issue

    dishuser,
    Thanks for your input. Why do you think it's not a power issue?
    hapy

  7. #7
    Bad Street Fighter Ryu's Avatar
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    Quote Originally Posted by hapy View Post
    My Z7+ froze while watching and did not respond to the remote in any way. I pulled the power in order to reboot. The light on the front momentarily went green and quickly turned red and faded down. I tried the recovery file as per instructions without success. I tried using the power supply from my mag 254 with the same results. Does anyone have anything else I can try? Or is it time to replace the box. It 's only about 6 months old.
    Thanks,
    hapy
    I thought it comes with 1 year warranty? since its just 6 months old I would contact manufacture or place you bought from and talk to them and see what they say about repair/replacement...ect
    All information provided is for informational purposes only. Use at your own risk.

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    Quote Originally Posted by Ryu View Post
    I thought it comes with 1 year warranty? since its just 6 months old I would contact manufacture or place you bought from and talk to them and see what they say about repair/replacement...ect
    I ordered the box from the distributor in the sticky on this forum. I contacted them through their website last weekend. I have not heard from them yet. I'll have to get on them again after my out of town company leaves today. I'll report back on the forum as to whether they respond or not.
    hapy

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    I found my answer to my problem on another site specific to the Formuler boxes:

    Check the steps below to resolve "No Signal" or "Invalid Signal" displayed on your TV:

    Check the HDMI cable connection at the device and TV
    Select the correct Input on the TV

    Check the supported resolutions on your TV.

    Your Formuler device might be set to an incompatible HDMI output mode.

    Turn ON the TV
    Pull the power from your Formuler device.
    Plug power back into the Formuler device.
    Wait at least 2 minutes for the box to boot up.
    Press the Resolution button on your Formuler remote
    Wait 5 seconds.
    Does the picture appear on the TV screen?
    If not, Press the Resolution button twice
    Wait 5 seconds
    Does the picture appear on the TV screen?
    If not, Press the Resolution button THREE times
    Repeat as neccessary.

    I was getting a "no signal" displayed on my tv. The key was waiting at least 2 minutes after plugging the power back to the Z7+. It comes back in an original factory condition.

    I never did hear back from the site in the sticky on this forum where I purchased the unit. I would not recommend them if you have any concern with after purchase support.

    hapy

  10. #10
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    Glad 2 C U got Yours Straightened Out...! Hopefully that Info Will Help Others...!

 

 

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