Crazed, Do you honestly think they don't know the service sucks already? The voices will be heard when people quit giving them money until they make it work right. The purpose of these threads is so users know it's not their equipment or connection that's causing the problem. It was understandable when IKS went down, these were ECM's, but all this freezing, skipping and locking up is all on the IPTV service.