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  1. #1
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    Thumbs up Where are the customer service people when you need them??????

    I have emailed support 5 times between this week and last. They claim they will get back to you in 12 hours or less. I have not received even one email back to help me. My MAG-250 box burnt out and I emailed information on 2 boxes to check compatibility with this service and no one has gotten back to me. Once I get a new box, I have to email the MAC address to have it matched to my account. Will customer service get back to me before my membership expires? Maybe? Maybe not.
    This is very frustrating. Maybe I should look for another service. I have 2 accounts at different addresses [home and my sons house]. I don't think I will be able to stand behind referring any more customers if this is how it is going to be.

    Hoping to hear from customer service......

  2. #2
    Transparent Wall Technician crazed 9.6's Avatar
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    support is here my friend

    Ask us what you need to know and we can help
    "The illusion of freedom will continue for as long as it's profitable to continue the illusion. At the point where the illusion becomes too expensive to maintain, they will take down the scenery, move the tables and chairs out of the way, then they will pull back the curtains and you will see the brick wall at the back of the theater."
    - Frank Zappa

  3. #3
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    The quick reference links do not help with specific models of set top boxes. This is why I ahve emailed support so many times. It still doesn't explain why no one has gotten back to me.

  4. #4
    Moderator at Work ilan's Avatar
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    This is the place where you pose the questions that you previously e-mailed. Do not include MAC addresses in the public view.
    Beginner's Guide for Rocket, NFPS and IKS66...
    http://iptvtalk.net/showthread.php?2...-you-should-do

    Kodi Options for Rocket, NFPS and IKS66...
    http://iptvtalk.net/forumdisplay.php?71-Kodi

    Check the Announcement Section...
    http://iptvtalk.net/forumdisplay.php...-Announcements

  5. #5
    Transparent Wall Technician crazed 9.6's Avatar
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    They have not gotten back to you because answers are here,as Ilan points out as well


    okay what you should do first thing is visit the service website and delete the MAC from your code that is not gonna be used anymore.
    Then when you get a new box, the box's MAC is ready to be assign (actually it is the onboard iptv program that owns the MAC and not the actual box... this is not entirely correct because for instance with the avov receiver, we can use the Mac that the AVOV Stalker Middleware emulator shows and then with WEB Stalker emulator on same avov, the WEB emulator shows same MAC as the Stalker original middleware... so it is reading t from the box).
    All boxes will have a MAC addy, but not all boxes will have an onboard iptv program (Middleware) that can use that MAC .... as per what the boxes listed below have.

    Not all boxes can use the MAC they have assigned onboard.
    These ones shown below are some that will work with their assigned MAC...
    Which have a prefix of --> 00:1a:79:xx:xx:xx

    Dreamlink (all models)
    BuzzTV (all models)
    Formuler (most models)
    Global
    Avovs (will work, but not recommended to use with these services thou)
    Mag (most models)
    xtreamz x2 z1 (Stalker Middleware)

    If you get another android not shown listed above then almost positively it will work with these service, but will need help with a third party program (like Stalker Middleware emulator, STB emulator or Potato Tv or thru other Kodi addons or etc (there are a few ways to do it)... and even thru an M3U Playlist they will work with these services).
    Your smart phone or smart TV or tablet or PC or laptop will even work with the correct program.

    How to log on to your code at the service websites....
    http://iptvtalk.net/showthread.php?2...for-iptvrocket
    http://iptvtalk.net/showthread.php?2...vprivateserver
    http://iptvtalk.net/showthread.php?2...als-for-iptv66
    Last edited by crazed 9.6; 04-28-2018 at 02:48 AM.
    "The illusion of freedom will continue for as long as it's profitable to continue the illusion. At the point where the illusion becomes too expensive to maintain, they will take down the scenery, move the tables and chairs out of the way, then they will pull back the curtains and you will see the brick wall at the back of the theater."
    - Frank Zappa

  6. #6
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    I emailed them asking if this box would work with the service. Buy 2018 Model GooBang Doo ABOX A1 max Android 7.1 TV BOX, 2GB RAM 16GB ROM Bluetooth 4.0 Amlogic S905W Quad Core A53 Processor 64 Bits: Streaming Media Player. I do not have a website I can log into to remove the MAC address. The instruction emailed to me to enter my user id and password were through the MAG 250 box which is blown and not accessible.

  7. #7
    Moderator at Work ilan's Avatar
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    Links to the Web sites to remove the MAC are in Crazed's e-mail above. It depends which server you have. You can see the server names at the ends of the links.
    Beginner's Guide for Rocket, NFPS and IKS66...
    http://iptvtalk.net/showthread.php?2...-you-should-do

    Kodi Options for Rocket, NFPS and IKS66...
    http://iptvtalk.net/forumdisplay.php?71-Kodi

    Check the Announcement Section...
    http://iptvtalk.net/forumdisplay.php...-Announcements

  8. #8
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    Okay, I got in at iptv66 and removed the MAC address. So now I just need to get another box right?

  9. #9
    Moderator at Work ilan's Avatar
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    Correct... You can review what Crazed said about boxes above, and you can browse the branded box areas on this forum.
    Beginner's Guide for Rocket, NFPS and IKS66...
    http://iptvtalk.net/showthread.php?2...-you-should-do

    Kodi Options for Rocket, NFPS and IKS66...
    http://iptvtalk.net/forumdisplay.php?71-Kodi

    Check the Announcement Section...
    http://iptvtalk.net/forumdisplay.php...-Announcements

  10. #10
    Transparent Wall Technician crazed 9.6's Avatar
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    Quote Originally Posted by misty127 View Post
    I emailed them asking if this box would work with the service. Buy 2018 Model GooBang Doo ABOX A1 max Android 7.1 TV BOX, 2GB RAM 16GB ROM Bluetooth 4.0 Amlogic S905W Quad Core A53 Processor 64 Bits: Streaming Media Player. I do not have a website I can log into to remove the MAC address. The instruction emailed to me to enter my user id and password were through the MAG 250 box which is blown and not accessible.


    That Android GooBang Doo ABOX A1 max looks pretty impressive.
    The Android Operating System is great at version 7, along with it's other specs.
    Except I do not see any kind of IPTV server application that it has onboard.
    Code:
    https://www.iptvinsider.com/goobang-doo-abox-a1-max-review/
    So that means that you will need to run a third party application to access an IPTV server. It can get in-depth when doing this for the first time, it will not be like setting up your Mag receiver, not at all.
    You would also need to generate your own MAC and attach that MAC to your code (which is easy enough to do)
    Or an m3u Playlist Player can always be used on these androids as well, which would give you access to the server m3u Playlist file or Playlist URL (which is same channels as what you had, just a different method in getting them).

    The boxes I have shown listed above, will be like the Mag setup and will not need that extra third party program/application added.

    Your MAG box already had an IPTV server function included onboard that receiver., so it did not need these other options.
    That mag was also capable of m3u Playlist playback too thou

    lol, I did not see Ilan there
    Last edited by crazed 9.6; 04-26-2018 at 01:46 AM.
    "The illusion of freedom will continue for as long as it's profitable to continue the illusion. At the point where the illusion becomes too expensive to maintain, they will take down the scenery, move the tables and chairs out of the way, then they will pull back the curtains and you will see the brick wall at the back of the theater."
    - Frank Zappa

 

 
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