Got EPG but no Information

[Capt.Kangaroo]

EPG working great today 2/26/18 on T1+,T2/NFPS.
It seems day to day its different...

[mudking]

I am on Rocket and yet to see EPG that shows anything other then No Info. It's a new setup for me so am i maybe missing something here? I tried unplugging and to see if it needed to update, says APP Version v1.1.09.07-r1449 and S/W v1.2.16 revision r13015

Any idea why i cant get an EPG to update ?

[Capt.Kangaroo]

I am on Rocket and yet to see EPG that shows anything other then No Info. It's a new setup for me so am i maybe missing something here? I tried unplugging and to see if it needed to update, says APP Version v1.1.09.07-r1449 and S/W v1.2.16 revision r13015

Any idea why i cant get an EPG to update ?

Try unplugging for a couple of minutes and try again. Should load epg for you.

[mudking]

Hmmm just keeps giving no info when i hit EPG, unplugged several times, anything else to try, what does an iptv reset do? or epg mode from normal to classic

[Capt.Kangaroo]

Hmmm just keeps giving no info when i hit EPG, unplugged several times, anything else to try, what does an iptv reset do? or epg mode from normal to classic

you could try an iptv reset on papio site. Epg mode is just the look of the epg display

[mudking]

Tried hard reset on my MAC no luck so far, would the info i first entered for my time and region effect this? I entered Canada.......Mountain MST etc. do i need to select a different region or run an app from the market ?

[Capt.Kangaroo]

Tried hard reset on my MAC no luck so far, would the info i first entered for my time and region effect this? I entered Canada.......Mountain MST etc. do i need to select a different region or run an app from the market ?

At this point, I would try everything

[mudking]

i'm running out of ideas, tried locking country , iptv reset, changed regions , mac address looks ok, i am assuming the first 2 are zeros and not the letter O. maybe try factory reset or software reset and download DoL2 again

[Capt.Kangaroo]

i'm running out of ideas, tried locking country , iptv reset, changed regions , mac address looks ok, i am assuming the first 2 are zeros and not the letter O. maybe try factory reset or software reset and download DoL2 again

yes zeros...example 00:1A:79:
Factory reset, download/reinstall Dol2

[mudking]

I followed the steps and factory reset and installed again, back to the same "No information" on all channels, the channels show up on the left telling which channel i.e. 249 Crime and Investigation, with video and audio but no info.
For T2 do i use the http:// before the p1.iptvrocket as it shows up automatically?
Is there anyway find out if it's epg problem on my end alone or from IKS rocket?