Dreamlink T1 Plus malfunction

[frankglo]

I have a Dreamlink T1 Plus only about six months now, and still under warranty.
I have tried to contact the seller via email. There is no postal address and telephone number. And there have no replies to the many emails sent.

This is the problem:
I am seeing two hard green lights in front of the box. Of course, one green light tells you the box is receiving power from the AC adapter.
I cannot do anything, not enter the box. I took off the AC adapter, put it back on, still the same thing, two hard green lights in front of the box.
I took off everything, HDMI cable, ethernet cable, tried it on other ac outlets, still the same thing, two hard green lights in the front of the box.

Any suggestions on what may have caused this, and how to correct this problem

[4wheelin]

you may need to use factory reset file

http://iptvtalk.net/showthread.php?3...le-for-T1-Plus

[frankglo]

This did not work.
Have finally made contact with the seller and will be returning it.
Thanks