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  1. #1
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    not supported error mag245

    Hey team I unplugged my Mag254 from my sony smart tv and moved it upstairs but I get a not supported error. works fine on my sony but not my insignia. it has the slash screen were it says loading but after that I get that error...

    Any help is much appreciated.

  2. #2
    Super Moderator at Work Marley's Avatar
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    thats video need to change that to lower or high but i get that on new tv and i wait and it fixes itself

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    Quote Originally Posted by asft View Post
    thats video need to change that to lower or high but i get that on new tv and i wait and it fixes itself
    What do you mean... you got that error on your new tv and you just left it and it fixed it self? How long did you leave it for?

  4. #4
    Member Bluefly's Avatar
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    The resolution may need to be adjust as well... I have moved my box before and they were capable of two different resolutions and I had to take it down to 720p before it would work. Are you getting anything at all? The red infomir screen?

  5. #5
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    Yes i am getting the splash screen were it says infomir/loading..... right after that tv says "not supported"

  6. #6
    Super Moderator at Work Marley's Avatar
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    you need to change video to lower or higher thats it new tv adjust to the resolution it needs

  7. #7
    Member Bluefly's Avatar
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    Yep, use the TV that works and go to settings, go to inner portal, settings, system settings, video, and then change the video output mode...

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    TV Resolution

    Quote Originally Posted by syns View Post
    Yes i am getting the splash screen were it says infomir/loading..... right after that tv says "not supported"
    Unplug box and restart and hold down ---..... key on the remote until you get the Blue screen menu and at the very top of the page you have the TV output options, dont forget to save & exit afterwards...

  9. #9
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    Quote Originally Posted by mazafaka View Post
    Unplug box and restart and hold down ---..... key on the remote until you get the Blue screen menu and at the very top of the page you have the TV output options, dont forget to save & exit afterwards...
    Sweet thanks guys. I had to put it to auto and to use system tv setting on resolutio.
    one more stupid question. How do I change the city and weather in the portal, not the inner portal but the other one...

  10. #10
    Moderator- Deceased K00lKatT's Avatar
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    "This is my rifle, this is my gun, one is for shooting the other for fun"...Army marching cadence

 

 
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