Good evening, IÂ’m new to the forum and having issues accessing one of the iptv portals using the smart STB app on my Samsung tv. I canÂ’t seem to get past a black screen and I believe I may be blocked because I entered my device MAC address instead of my virtual MAC address on the initial setup of the iptv donation page. I have since corrected it to my virtual MAC address but have yet to access the portal. Smart STB recommends that i ask my provider to delete my account from the portal (along w the virtual MAC address) and then ask them to recreate my account. Has anyone experienced a similar issue or had to delete and recreate their account because of this? Thanks for your time