Buzz 3000 can't keep internet

[guest]

I can not stay connected to the wifi internet after the last update. It will connect sometime (not often) for only about 3 to 5 mins. Any help please?

[dishuser]

did you reboot your router?

[guest]

did you reboot your router?

yes I did reboot router and Buzz box, everything. even moved the Box to within 10 feet of the router and still it drops connection!

Do you think it is a bad Buzz box or is there an update coming to fix it ? It was working OK a week ago!

[Ryu]

try to forget your network on buzz tv box, reboot your box, then connect back again. kof

[Ryu]

also, try to switch between your bands and channels. switch to 5g or 2.4 and try single channel instead auto. try channel 1, 6 or 11. kof

[guest]

Thanks for the suggestions I'll give all them a try. FYI it won't let me forget the connection on Buzz box but it always still shows up.

[Ryu]

no worries. there should be an option to forget your network or something similar. kof

[dishuser]

Thanks for the suggestions I'll give all them a try. FYI it won't let me forget the connection on Buzz box but it always still shows up.

sure it will
go into settings/network/wifi and click on network you're connected to
see it now?

[guest]

sure it will
go into settings/network/wifi and click on network you're connected to
see it now?

Oh I see it and I highlight it and lick on it but the network does not go away.
So you don't think it is a Buzz box problem? I have been on the phone with my internet provider for hours and they say it is not their problem either, it is not anyone's problem I guess.

[Ryu]

if your internet working fine on other devices then its not your ISP. you have to troubleshoot your box first. I don see anybody else complaining about same issue as u having right now. so its not update related. its possible wifi in your box might be getting bad. so lets try to troubleshoot first. kof