blank MAG 254

[williebob]

My MAG 254 was working great all winter in Fl. Now back home in Canada. Hooked it up to my TV, nothing but blank screen. Any suggestions?

I have not yet attempted a box reset.

[Protein P]

you have to go online and do a iptv reset

[ladysmith]

Its because you have a different provider. Just like Protein P say do a iptv reset.

[williebob]

Did IPTV reset, no luck - still blank screen. Does this mean I should be looking for a new box?

[82harley]

Did IPTV reset, no luck - still blank screen. Does this mean I should be looking for a new box?

Did you do the iptv reset with the mag box unplugged?

[williebob]

Did you do the iptv reset with the mag box unplugged?

Thanks for info. I went to the Papiao.TV site, brought up my info and did a IPTV reset a couple times with the box unplugged. No luck, still a blank screen.

[ladysmith]

Why don,t you do a factory reset and bring it back to factory again. Unplug your box and go into the Bois. You won,t loose your r14 software. Right every thing down before you do this and make sure you install your donation correctly. It will reboot after this then go into settings and make sure you set video to correct settings etc. You do this with the internet unhooked from your box. After you have every thing installed hook back the internet and let it reboot and if you have a good valid donation it should work. Good luck

[juan_vale]

Thanks for info. I went to the Papiao.TV site, brought up my info and did a IPTV reset a couple times with the box unplugged. No luck, still a blank screen.

When you say a "blank screen" do you mean no Infomir logo, loading message and barbers pole, or no picture when you select a channel.

[williebob]

When you say a "blank screen" do you mean no Infomir logo, loading message and barbers pole, or no picture when you select a channel.

Nothing on the TV screen. Blue light on front of box is on, no Infomir logo, or anything from the box.

[juan_vale]

Nothing on the TV screen. Blue light on front of box is on, no Infomir logo, or anything from the box.

Then its not a 'reset' problem. Try the Mag on a different tv if you can and make sure your tv input is correct i.e. video1, video2, etc. If you are using HDMI you could have problems with the cable/connections. Try the composite (R/W/Y) cable that comes with the box.

The problem is at your end between the Mag and the tv, doing resets is not going to help. You should be able to see the inner portal and other menus without having the internet connected.