Got a vixo 2 dropped off to me, guy said that it was working fine until he dropped the remote then no a/v have tried manual reset did not help. Blue light is on steady all buttons on remote will make light flash, when push dv1 and 2 green light comes on accordingly. Do not have another one to compare, if it is starting in boot menu does anybody know which buttons and how many times to push to get to factory reset? anyone seen this problem before?