Hi, I see there is Scheduled Maintenance next week. Will that be when they will be addressing the huge problem a lot of people are having here after the upgrade,Where after a little while after watching tv .The mag 254 box locks totally up ,and says loading at the bottom of the screen,With no way to fix it ,other than unplugging ,and repluging the mag 254 box out and in,Which sometimes just goes to an error page, and you half to unplug and plug it in several more times to hopefully get it to load up again.This happening several times a day,every day. Or are they working on this huge problem right now.Its already been over a week of this terrible problem.Another week to just start working on this problem ,would mean it would extend into over a 3 week problem.Which isn't what many here consider a little problem. Also there is never any talk of the constant unplugging and plugging in reset. I work in electronics,and if this continues to happen it will cause the power socket to become loose in the mag boxes,and sooner than later the power cord won,t fit tight like it needs to in the power port,and you will never be able to keep power to the mag since there will be permanent wear on the power port ,so the mags won't be able to keep power because of the worn out power port.I can feel the play starting on mine already after having to do this so many times a day So as you see this freezing,loading problem has to be address immediately before the mag boxes won't even hold power. It would be much safer for the box,and way more convient to have a rest button or a couple of buttons pressed at the same time so if you half to rest the mags,you can rest it from the comfort of your couch ,and so as to not put the wear and tear on the mag power port,eventially making any tv watching impossible since the mag box or any of the boxes will not work when the power cord is too loose in the power socket to hold power. This is a serious problem in so many ways,and needs to take top priority even before the maintenance program.,Since this is not a maintenance problem but a serious isue with so many mag ,and other boxes since the upgrade. Thanks