Your STB is blocked. Call the provider.

**soldertech24** · 05-04-2015, 12:20 PM

Try rebooting modem and router

**milady** · 05-04-2015, 12:33 PM

Ok I'll try that

**COMBO** · 07-26-2015, 03:02 AM

Mine still blocked.... What to do? I just purchased nfps

**supaman32052** · 07-27-2015, 09:38 PM

was it ever playing in the 1st place after the trial was over?

**Condecoma** · 09-17-2015, 11:55 PM

i see this post its from may but im having that same issue now and many others also. is this the same type of event we experienced in may? what can we do???

**Bkman2020** · 09-18-2015, 12:57 AM

Nothing but keep contacting whom you bought from

**chains** · 09-18-2015, 06:15 PM

Here is what I discovered from testing the last 3 days, since Tuesday with this issue. I bought one month to start for testing. It was strange because as I changed the mac to test different devices (all mag 254s), all of these devices remained actively working on this one month account. BTW I have a week left on this one month account. I then bought a panel. On Tuesday I had a handful of customers that had the "STB is Blocked call your provider". I went into the route checker. Changed their mac to a generic one, and then changed it back to their real mac and it seemed to work for all the folks I had on my panel. But the 3 Mag 254s that I had on the one month account do not work at all. They all say STB blocked no matter what I do. I even activated one on the panel and it says successful. But its stuck with the same message.