Suddenly getting authentication error

[Kodi Arub]

Hi, i am suddenly getting authentication error, so does a friend of mine (i am his reseller). Has been doing this since thursday. I tried changing portal and mac adress, got my box to work again after like 10mins, but then after like 12 hours it does it again. What could be the issue? As far as I have read they are not having issues on the servers.

[greg]

on what box and service are you having problem with

[Kodi Arub]

Amazon fire tv, running kodi 16.1. NFPS.

[greg]

did you try a iptv reset at NFPS site

[Kodi Arub]

Tried the reset it did not do anything. Changed portal server, waited a while and service worked again. But I want to know what is the issue and how to fix it. As I said before, suddenly been getting this thing(i am a paid user/reseller for more than 1.5 years, been through all the fixes)

[ilan]

It's hard to tell what's going on. As you can see, you are about the only one having the problem at this point in time. Maybe the ISP is dropping in and out and that is causing an issue. Hopefully, it will straighten out in the next day or so.

[sipde]

Same here, I've been getting auth errors since yesterday. I reset my server address and the iptv and still the same.

[ilan]

There haven't been any changes in credential verification. I haven't witnessed any abnormalities at my end.

I'd try clearing the data in both the guide and TV, shutting down Kodi, rebooting the router, modem and device, doing an IPTV Reset, waiting 15 minutes and restarting Kodi.

[Kodi Arub]

That is what i have been doing too, seen to fix the error for like 12-14 hours, then does it again. Fixed it late last night, does it again right now.

[sipde]

I tried on my Firetv, my Sony TV app, and my phone. All the same.