Able to get channel list, some channels working most are black screen

[monki]

Hi,
I've spent some time reading through forums and on the internet more generally and seem to be hitting a roadblock.


I am using STBEmu, tried on both an Amazon Fire TV and an NVidia Shield tablet.


I am able to get the channel list, about 800 channels found. Most have EPG data too.


I am able to view some channels, but most of them just give me a black/blank screen. The VOD also does not work, clicking OK on them does nothing at all.


As an example, I've found some channels to be working:
Some Music video channels I tried
Bunch of news channels
Bunch of Asian channels like NHK World, Arirang


I have found most of the more commercial channels, i.e. the ones I want are not working:
BBC World News
None of the BBC UK channels
None of the US channels, like HBO


If there any way to troubleshoot this? I am reasonably tech-savy, so happy to use a shell, telnet into ports, etc. I.e. I am happy to assist/try and solve my own problems, rulling out infratructure issues (i.e. ISP etc).
Maybe there is a difference between those streams?

I apologise in advance if this has been covered elsewhere, and I'm not using the correct search terms to locate it.


Thanks,

[monki]

I have tried using a DNS service, and that has not helped.

I have to say the blocking the search function is seriously not helpful when trying to troubleshoot. Can't you just use captcha to allow your paid up users access the service.

I am not able to try out using a VPN, because I can't go in and reset my service.

BTW, I am accessing from Australia.

[crazed 9.6]

I can help with the reset any time and all the time.
Just send what you need done with the needed info and I will get it done instantly

Left click my name for message option.

[crazed 9.6]

at the time of your first testing (your first post) many channels were not working because of some server updates (morre HD channels were added and replace some others) It lasted most of the morning at the time of your first posting.

Once you get back up again, you might find channels working.

I do not think the VOD ever worked thru the STBemu

[monki]

Thanks for your reply. I have tried with Hotspot Shield, a VPN provider with Android going through the US. It seemed to work as before, without need to reset anything (i.e. the MAC).

Have tried again, and there is no change (I'm not using the VPN anymore as it made no difference).

Some examples of channels that are not working for me: #191 Dmax, #180 Discovery Family, #137 itv ENCORE +1, #134 FOX, #131 AMC East HD, #111 Good Food, #100 BBC ONE, #92 E4, #78 ITV.

Would someone be able to verify those channels, if they aren't working for someone with a normally working service I'd feel much more comfortable. If they are working OK, what other options are there?

Thanks,

[monki]

The 24 hours expired, so I've tried the following:
* Generate new MAC address, and verified it was OK
* Perform IPTV reset
* Reset the STBemu application, blown away cache and re-authenticated with new MAC
Result: No change, still unable to view most of the channels

[cat977k]

monki I'm in the US, and have the same problems you have, such as EPG ok, but channels black except Cspan, and other crazy channels. The VOD has never worked either. I've got two Mag 254 boxes and both respond the same way. I'm using Hughes Net, for my ISP at 20mb. which works fine for IKS but not for IPTV. ??? Let me know if you ever solve your problem. Good luck.

[Farmer1]

Try using user password for both user ID and password

[cat977k]

I've done this many times, for both boxes and have no trouble for either of them to load. Is there something that were missing in the initial programming, such as latest upgrades or something that turns everything on? I've got aprox. 150 days left on both boxes. Free IKS works fine on both T5's, but see no future for IPTV. Thanks

[Farmer1]

I was having a issue with my avov the other day and accidentally used login and and pas that fixed up the avov so i just thought i would throw that out there