I bought a month subscription yesterday , it said I would receive an e-mail with info within 24 hours so I got and it says search your order. I was trying to put in username and password in the stb emulator and it's giving me a red error message in the top right corner , since that didn't work I tried to add mac address only to be blocked for 24 hours .

Can anyone help me out because I have no idea what else to do .