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  1. #1
    Junoir Member
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    Difficulty making a payment

    Can someone please tell me why the site provides three (3) options for payment, yet none seems to work? And why if it does work a card is being charge 2-3 times when you only hit the buttons once? Is this for real?

    My bank have been giving me issues with this.

    Now I am trying to getting another donation and the site's payment options are not working?


    HELP!!!!!

  2. #2
    Super Moderator at Work catz's Avatar
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    When you try three pay portals you may get charged three times.

  3. #3
    Junoir Member
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    I realize that, but the issue is that I am not able to make any payment at all. All three option are telling me fail or URL not found

  4. #4
    Junoir Member
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    At Rockycat,

    I am trying to private message you with an issue.....message not going through

  5. #5
    Junoir Member
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    I am also having trouble getting a payment to go through and my bank says it see's no attempts being made to charge the card through the payment gateway.

  6. #6
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    I cannot make a donation either.... tried 3 times using same gateway...using mastercard...say failed but what does that mean? Where did the transaction fail? I reported but not getting clear answers as to what to do so i guess i am out of luck.

  7. #7
    Junoir Member
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    Ensure you check with your bank to ensure that the payment still did not go through. I have a friend who had issues and his card was chargerd 3 times even though on his end it says transaction failed and he never got the donation

  8. #8
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    My bank was blocking the transaction ...I had to release restriction to purchase...hope this helps!

  9. #9
    Junoir Member
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    I've checked with my bank and they don't see the transaction at all and they indicate they would be able to tell me if they were rejecting it. I've changed email address' and ips' this time to see if somehow the processor was flagging my account or ip and not even processing the credit tran.

  10. #10
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    Yeah I got a call from the fraud department... the was worried about the transaction... the said they would lift restriction on overseas purchases for 24 hrs. so i will see and try again.

 

 
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