@atlas1321 I was having the same problem on a different Android Box (not a firestick), having to reset the IPTV provider every single time I turned off my box because I was getting the "contact reseller" message. I ended up using the Google Play one and checked "send device ID" and it's been working for me since. You can always try the free version before you buy, the paid version is the same as the free version minus the ads.