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Thread: Avov tvonline 4

  1. #11
    Super Moderator at Work Marley's Avatar
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    look they will take care of you i know that for fact they are on this

  2. #12
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    Quote Originally Posted by asft View Post
    just so i got this right all this came after the update to 1.0.6 right or am i wrong
    As of 6/16 build was 1.0.5. so i dont know if it updated by itself and got messed up. All I did was reboot as picture was freezing on live tv. I have opened a ticket june 20 but except for a acknowledgment no response. Have tried to call their office in CA 1-855-449-2968 (AVOV) but that number does not accept any calls. have also emailed [email protected] yesterday but no response.

    I had another issue with the unit before this fiasco, after a few hours of unit being off or when I would turn on the unit in the morning using the remote there was no picture I had to turn off and on using the button at the back and than it would work fine. I opened a ticket about that problem and they eventually responded to change the HDMI cable, which I did but to no effect. I replied to that msg but no response. so i gave up.

    Eventually by using the button last Saturday the unit got messed up or it updated to 1.0.6 and now its a brick.

    I have another 4K box wch still has this problem of turning on with a remote. but on the other hand my 3rd unit a Avov tvonline+ Red box works flawlessly.

    Avov has put out a product when they cant handle Tech support.

    have spent $3/400 on this plus all this headache and Frustration, thinking of going back to cable TV and pay the $40 more per month

  3. #13
    Super Moderator at Work Marley's Avatar
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    They say a new update is coming hope to fix that problem

  4. #14
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    Quote Originally Posted by asft View Post
    They say a new update is coming hope to fix that problem
    In my situation the way it is I dont know how to update when unit wont boot to home screen.

  5. #15
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    Quote Originally Posted by pajero378 View Post
    In my situation the way it is I dont know how to update when unit wont boot to home screen.
    Where are you located. Pm if u feel insecure of disclosing

  6. #16
    Super Moderator at Work Marley's Avatar
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    Look all I know they are working on it and I sent this post to them and a fix soon only a few had this
    Last edited by Marley; 06-22-2016 at 08:30 PM.

  7. #17
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    Am in Orlando, FL

  8. #18
    Super Moderator at Work Marley's Avatar
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    Last time they have fix for you hold on they know your problem

  9. #19
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    Thanks asft appreciate all your assistance.

  10. #20
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    Returned my box today for refund. I'll wait and see.

 

 
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