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  1. #1
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    Thumbs up Very disappointed!

    got my online plus in november.signed up to rocket the same time.paid $105.00 for rocket...freezing lots since I signed up....today it is freezing every 20 seconds.My online plus is connected directly to modem.I am not using wifi.If this keeps up I wont be renewing.very disappointed.

  2. #2
    Transparent Wall Technician crazed 9.6's Avatar
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    Quote Originally Posted by cretan View Post
    got my online plus in november.signed up to rocket the same time.paid $105.00 for rocket...freezing lots since I signed up....today it is freezing every 20 seconds.My online plus is connected directly to modem.I am not using wifi.If this keeps up I wont be renewing.very disappointed.


    Seems if others are running freeze free and a few are experiencing freezing then something is wrong at user end or ISP or other such things.
    Just saying
    I must not forget, we must not forget, that we are human beings.
    - Ren

  3. #3
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    I don't get it either it seemed to work pretty good until they started with the new url.I don't complain much you can check my posts.the freezing lately is getting frustrating. You can come out with 10 new boxes but if the freezing doesn't stop what's the point. My 2 cents.

  4. #4
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    dont think it is my internet.just did a speed test and was at 4.67 mbps.....also my netflix works flawless with my internet all the time.

  5. #5
    Transparent Wall Technician crazed 9.6's Avatar
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    I see your point about the new url
    That has been giving us all grief awhile now

    I do not know guys.
    Your experiences may very well be server related.
    They are not seen here thou.
    I must not forget, we must not forget, that we are human beings.
    - Ren

  6. #6
    Super Moderator at Work Marley's Avatar
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    speed test dont mean a thing when you lose packets some say try a vpn they are free to try so maybe use one and see something is up that we all know lets get bottom of it try dns too 8.8.8.8

  7. #7
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    thanks for the replies guys.might try vpn.got nothing to lose.If I am loosing packets,....mabey it is due to network/server congestion.

  8. #8
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    Was experiencing freezing earlier in the day....Just an update:It is 10:45 CST and the freezing has stopped......I wish it worked like this all the time...server too busy?

  9. #9
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    Netflix turn down load speed down in settings

  10. #10
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    Usually if that happens to me I reset my router gateway and goes away, lately of got the last couple of months rocket has improved for the better as far as freezing free, my Isp has 24mbps, may be you need to upload in speed.

 

 
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