Rocket down in two AvovOnline+

[asoo256]

Hello every one,

Title says it all. I have been down for 2 weeks now in two devices in two houses and different network and ISP.
I have logged in to papiao account. Mac addredd looks right, service says active and have 220+ days and the link 11.iptvrocket.tv
I don't know if it's for everyone or there is something that I am missing. Your help is highly appreciated.

[big dady]

Everything is up and running on all platforms. i would say to do a iptv reset and reboot router to see if that help

[Android Man]

Did you make sure your user and pass is correct in Use Credentials on the boxes?

[asoo256]

I did restart the router and my credintials are correct and not touched since the time everything was up and running. I have two devices and each one is in different house/neighborhood.

Do you guys mean by iptv reset is to reset the Avov device? Casue i did login to my papiao and clicked reset but with no luck.

[FrankieG]

Is the link 11.iptvrocket.tv correct? There has been a change in the server port numbers. They are between 1 to 5. Kindly recheck.

[crazed 9.6]

11.iptvrocket.tv is correct FrankieG
Rocket has had no changes in their server urls (only nfps did that change)

[Ian Hunt]

I have the same problem too.

[asoo256]

Hi guys,
Anyone aware of a better way of getting answers. I just had another attempt of the steps below :
1 restarted the modem and assigned another IP to the Avov.
2-factory reset my Avov Online+
3- tried to connect to http://www.11.iptvrocket.tv
Username: my email
Password: my account number

4-tried to connect to http://www.11.iptvrocket.tv
Username: my account number
Password: my account number

5-tried to connect to http://www.11.iptvrocket.tv
No credentials

All of the above and no luck!

*This is happening in two devices in two different regions and different ISPs however they are under my account.

To test further I invested further to isolate the problem and went ahead and bought one month of service from a competetor and not suprisangly all channels and HD channels are working like a charm.

I am in need for an advice on how to contact the people responsible for this service. I understand the service is delivered as is but it is frustrating to hear people saying the service is running but in fact it is not. There must be a minimal level of customer service Please help!

[pod77]

Your user name and password is your donation number....

[floder2]

try 11.iptvrocket.tv