new router

[wally420]

just got new at&t router and now cannot connect avov tv online box to internet. old at&t router connected ok. if this helps jynxbox connected to new router just like it should.

[wickedjoker]

Wally you using cat5 or going wireless? Which Avov device?

[wally420]

cat 5 avov tv online

[wickedjoker]

Are you not getting an IP at all? check the new router make sure the guy gave you enough ip addresses. Also try using a static address with the new box see if DHCP might be the issue.

[wally420]

tried a factory reset, now don't even server settings option. tried wireless but it gives me 5 options to connect to. none of them are this router, there are 2 unsecured options it says they are connected but i still don't get server settings to enter rocket url. the avov just cant see this router wired or wireless.

[wally420]

where do i get the info for static numbers to enter

[Marley]

do a power off on both

[wally420]

done that several times no luck. even wireless the avov sees my neighbors routers just not mine. its like the router and the avov are blind to each other.

[Marley]

Help-desk: http://help.avov.tv talk to them and make a ticket

[wickedjoker]

Good call ASFT!