Login Error

[debug337]

I just got another box setup , loading the portal its asking for user name and password.

I pt in my donation numbers in both fields , red text comes up after I click ok . ERROR

Is this normal ?

[debug337]

Or is your email address the login and donation number password ?

My fingers are getting worn out from trying .

[Marley]

on box its both the same

[debug337]

oh thanks , I tried that 20-30 times but only get the error .. I will have to wait a bit longer I suppose

[thaifashion9]

Me too. Some body can help please!!!!!!
My working good now. After change MAC&IPTV reset

[debug337]

Me too. Some body can help please!!!!!!!

I will let you know when mine starts to work , Its over the 48 hour mark so hopefully soon .

[catdaddy25]

My route show active when check it with the order# but loging on with it still show error and I can't get it to show up in search route for a reset.

[debug337]

My route shows up active , but I still can't get past the login screen . What is the reset for ?

Status: Running

[crazed 9.6]

the username and password may not be the error at all.
If the MAC addy does not match your Donation number and your receiver, then logging in will give an error.

send me info I need and I can check these for you guys.

[catdaddy25]

What info do you need...?